Skip to Content

Institute for Social Research

Citizenship and Government - Projects


Evaluation of the Home Advice program

David Mackenzie, Kathy Desmond (KDC Consulting), Adam Steen and Liss Ralston, for the Commonwealth Dept of Family and Community Services

The aim of this three year Commonwealth-funded project is to evaluate the appropriateness, effectiveness and efficiency of the Australian Government’s Household Organisational Management Expenses (HOME) Advice Program. It will assess, over time, the appropriateness, effectiveness and  efficiency of the program and the outcomes for families, using data from the FHPP (July 2002–June 2004) and from the HOME Advice Program (five to six years). This includes analysis of the:

• appropriateness of interventions by community service agencies and Centrelink in addressing a client’s  needs during and after support;
• appropriateness of the community development element of the program and use of the brokerage funds;
• appropriateness of the partnership arrangements between service providers and Centrelink;
• effectiveness of the program in meeting its outcomes including the extent to which the program meets its  objectives and the identified community need;
• effectiveness of the program in meeting outcomes for families at risk of homelessness;
• efficiency of the program, including the cost effectiveness of the program overall, the community development element, and the service  provider/Centrelink partnership model; trends over time in the ratio of administrative to program costs; the cost effectiveness of early intervention for families at risk of homelessness; the cost of service use by families at risk of homelessness and changes in service use and the cost over five to six years.